Resolving problems
This section includes suggestions for resolving the most common problems that can occur when using OrBIT.
If you experience problems that you fail to resolve, contact IAR Technical Support. You might be asked to include a log file with the request. The OrBIT log file is located in the directory \Secure Thingz Ltd\Secure Deploy\logs.
OrBIT cannot connect to the IAR Security Manager Service
If OrBIT is unable to connect to the Security Manager Service, the service has either stopped or failed to start. Open the Windows Task Manager and find the service Secure Deploy – Security Manager Service. Right-click on it and choose Start or Restart (depending on whether it is running or not).
When the service is running again, try the OrBIT command again.
Access to a path is denied
If the error message in the log file reads Access to the path path_name is denied, this means that you cannot save the output from the command here. This usually occurs when you have attempt to save the output directly in the root of the C:\ drive. You must specify another location.